Reviews

Having used Face 2 Face estate agents to sell our property I would recommend them to anyone wishing to sell their home. They were professional throughout, helpful and informative. They answered all our queries proptly, let us know immediately of any changes that were happening and kept in touch at every step. They were friendly and always accessable.

17th July 2018 at 11:27am

Thank you so much to Beth and Michelle at the todmorden office for helping us buy our first house! Very professional, kept us informed about everything the whole way through and put up with me constantly ringing and asking questions! Fabulous team, thanks again!

17th July 2018 at 9:40am

Fantastic service from Jacky and the team from start to finish. Nothing was too much trouble, very helpful and always available to answer any queries we had. Thoroughly recommended and they would be our first and only choice if we needed estate agent services again! Many thanks all.

12th July 2018 at 16:51pm

I would highly recommend the professional,personal & helpful service I recently
Experienced from Jacklyn and her staff on the recent sale of our property.

3rd July 2018 at 23:36pm

I have recently rented a house through face2face, the process has been fantastic. Our main contact was Connor who has processed the full application quickly and effectively. Connor is very approachable and understanding. I can not highly recommend face2face or Connor enough. Thank you for all your help and making the process very easy for me and my family.

20th June 2018 at 12:25pm

Performed professionally throughout the sale period and kept us well informed.
The two girls in the todmorden office Beth and Michelle really did an excellent job,and we would recommend face 2 face to anyone selling a property

19th June 2018 at 15:26pm

We received an excellent service from Face2Face in Todmorden. Beth was incredibly helpful and supportive while we were buying a house. She kept us regularly updated on progress, and we are pleased to recommend Face2Face for their professionalism.

18th June 2018 at 16:10pm

Jacky helped throughout a very long and stressful house sale. Kept chasing and ringing solicitors and emailing throughout spent many hours ringing and being on hold to complete the sale.

15th June 2018 at 17:22pm

Face2face was the agent for our purchase property and they were brilliant. Michelle was very supportive, understanding and patient. She was very proactive throughout the whole process and went above and beyond to help where she could. Having used another agent for the sale of our property I can definitely recommend face2face. The professionalism, care and compassion shown by Michelle put the other agent to shame. We only wished we had used face2face for our sale.

14th June 2018 at 20:15pm

We have found Face2Face very helpful and professional in their dealings with us as this our first experience of renting a property. Connor couldn’t do enough to assist us and so we would have no hesitation in recommending your company to anyone.
5th June 2018 at 21:30pm

Great service and great people would highly recommend them

31st May 2018 at 15:09pm

Honest, reliable and always there to answer any questions. Sold a flat, within 2 weeks had several views and a quote excepted. Job Done!

30th May 2018 at 21:00pm

Working with Face to Face Todmorden has been excellent! In particular, Beth has been a superb help and support in assisting in the smooth (and quick!) sale of my house. All my viewing were carried out by the agents, which was great given my work commitments,  and the conveyancing was straight forward with Beth providing regular updates throughout the 8 week period. I would highly recommend F2F for a professional, friendly and supportive service!

30th May 2018 at 19:10pm

Beth was a great help from start to finish when buying a property. She kept me informed throughout and always for what she could to make the process fast and efficient. Can’t thank her enough for her help in buying my first house!

30th May 2018 at 17:45pm

Dear Jonathan,

I am writing to let you know that I have been very pleased with Connors professionalism in his handling of two recent tenancy finds.

I own several properties in the Walsden and Todmorden areas.

I am particular about my tenants, because I maintain high standards and look after them. I have always used Reeds Rains.

I was impressed upon making initial enquiries with Connors explanation and he listened to and understood my requirements.

He has kept me updated throughout, what has been a seamless process.

I will be contacting Connor in the future.

Please let him know that I have contacted you, I am sure he will continue to be an asset to you.

My Kindest Regards

11th May 2018 at 19:30pm

Hi Genna,
I was most impressed with your service.  I suppose I was lucky in that Mary St sold immediately, but that presumably was down to Ann-Marie’s skill at valuing the property,  judging the market, and alerting people you knew were interested in such a property.
As far as my relationship with you is concerned,  I can’t fault it. You kept me fully informed along the way…as you know it is stressful selling a property and wondering where the process is up to, but I felt you let me know how it was progressing as soon as there was any movement.
The whole process went smoothly,  thanks to you keeping in touch with both myself and the purchaser, and I have to say my solicitor, Martyn James, was equally swift and informative.
I chose you because you are a local company and I firmly believe in supporting local wherever possible.
I have several more properties I will be selling in the not-too-distant future and wouldn’t hesitate in asking you to market them for me.
The flowers were a complete surprise and a nice touch..Thankyou and all the best to you all.
Marina
8th May 2018 at 20:45

My partner and I rented a property through the Littleborough office and bought a house through the Todmorden office. The staff in both offices were always pleasant and helpful, especially Beth who was our main point of contact for buying our first home. They are a lovely estate agents and I thoroughly recommend using them.

13th April 2018 at 15:00pm

Michelle, & Beth from Face 2 Face have been brilliant. They have both been there for me, when I have needed them,no matter what the problem was, about the selling of my house, & the buying of my new house. I would highly recommend them too anyone who was buying,or selling a house, or Property in General . Thank you Girls

13th April 2018 at 17:30pm

Great service . Very friendly helpful staff. Everything from face to face is a genuine first class service. Well worth using this agent to sell your property

20th March 2018 at 15:40pm

Beth and Michelle have both been amazing throughout the sale of my property, I cannot fault their helpful and hardworking attitude. Thank you both again for everything!

21st January 2018 at 00:00am

Amazing service and dedication towards us. Jackie, you went above and beyond what we expected of you and we’ll never forget how you helped us. Best Estate Agents around by a mile. Many Thanks

20th December 2017 at 16:09pm

Swift Service and great guys in the Littleborough office. Quick updates and constant communication.

27th October 2017 at 10:34am

What can I say other than from start to finish Face 2 Face have been brilliant. I spent a lot of time and went through many Rochdale estate agents before finding F2F and within a few weeks we’d had more viewings than all the others combined. And very quickly after that the house sold. I’ve had exceptional support from Sam especially, who was professional and supportive throughout. I can’t thank you enough. If I could give you more stars I would.

23rd October 2017 at 17:07pm

Just bought my first home through Face2Face and couldn’t be more pleased! Thank you!

18th October 2017 at 10:03am

Absolutely brilliant! Jackey and the guys at Face 2 Face have been amazing in helping me sell my property. We had some issues with my buyers (Not their fault) and Jackey dealt with everything for me. She even helped out my buyer as their estate agents (Cowell & Norford) were useless! Couldn’t recommend highly enough! Thanks guys!

13th October 2017 at 17:48pm

Thanks jackie for going above and beyond with help & advice on the sale of my property even though cowell- norford was supposed to be dealing with that, and I was only purchasing from your estate agent. I would certainly recommend face2face to anybody wanting a friendly helpful estate agents to sell their property

12th October 2017 at 19:32pm

Jacquie Swire you have been amazing!! Without your help we wouldn’t be in the position today of getting the keys only 8 weeks after our offer had been accepted. You were always at the end of the phone or an email and without you I don’t know what I could of done. Thank you again!!!

29th September 2017 at 21:27pm

Brilliant service from all staff. Everyone is so friendly and helpful and nothing is too much trouble. Great service

18th September 2017 at 12:57pm

Helpful and polite. Easy to contact and kept us informed

5th September 2017 at 00:09am

Very easy to work with. Good communications. Good interpersonal skills. Good feedback on the local market.

1st September 2017 at 19:10pm

Always friendly helpful staff. Staff always willing to help and go above and beyond

27th August 2017 at 10:13am

Excellent customer service, always providing prompt updates. Professional and efficient.

15th August 2017 at 09:03am

I have just bought a new house and cannot praise Face2face enough!!
Sam has been exceptional throughout the whole process and I just want to thank him and the team for a brilliant service. Nothing was too much trouble, Sam went above and beyond what was needed or expected to ensure a quick, efficient and happy sale was made 🙂)
I would recommend them to anyone and will certainly use them in the future! Thank you � xxx

13th August 2017 at 11:34am

Friendly and helpful from start to end. All staff were polite, easy to talk to and welcoming.

13th August 2017 at 07:31am

Sold our house within a week of being on the market. The service we received from start to finish was amazing. Jacqui and the team kept us updated at all times. Would definitely use again and recommend to others!

7th August 2017 at 23:30pm

I can thoroughly recommend Face2Face Rochdale office, from start to finish we have been kept updated & informed what is happening with the sale of my late mother in laws property, Sam & Cameron are a breath of fresh air & a delight to deal with & a real credit to the organisation, definitely the best Estate Agents I have used and would not hesitate to recommend them.

28th July 2017 at 20:09pm

Overall excellent

24th July 2017 at 11:00am

Amazing service. Jacky is an angel. Hard work was appreciated so much.

The reassurance you have given me throughout the process, tackling problems and making things so easy for me.

7th July 2017 at 17:17pm

What can I say about Face to Face. Absolutely fantastic. I bought a property off them about 4 months ago but sold mine through another agent. Jacqui the owner was my rock and I dont know what I would have done without her. She made endless phone calls on my behalf and kept me saine. If I ever sell a property again it will be sold through Face to Face. Thankyou so much Jacqui for everything you did for us. You are a amazing person and I hope you enjoy your prosecco. Karen and Garry Lloyd.

6th July 2017 at 12:47pm

Polite helpful to many words to express. Everything not a problem would use your services again

2nd July 2017 at 19:14pm

Thankyou so much to Face2Face for selling my property.. I would recommend them to anyone who wants to sell their home.. And a special thanks to Jackie it was a pleasure meeting you.. very efficient, polite and always smiling your a credit to the firm.. Once again thankyou.x

23rd June 2017 at 18:51pm

A big thank you to Jackie for all your help, keeping us informed every step of the way ,. Excellent communication, always pleasant and friendly, can’t thank you enough for all you have done , would definitely recommend you and Face2Face, x

22nd June 2017 at 10:59am

Sold my property through face to face, I received excellent service from start to finish. It’s strange today, with all the methods of communicating, it’s surprising how hard it is for most companies to communicate with their customers. Press 1, press 2 etc, leave a message nobody rings you back. Well I can say Michelle knows how to communicate for sure, shes a real asset to the company, never let me down and kept me informed of all developments. I would have no hesitation in recommending her or face to face.

12th June 2017 at 23:41pm

Prompt, friendly, professional service

7th June 2017 at 20:13pm

Me and my partner have just bought our first home with Face2Face and we couldn’t have asked for any more! So helpful along the way and always there to answer any questions. Massive thank you to Michelle who dealt with the purchase; absolute superstar who was such a massive help on all aspects of buying our property!!

Thank you!

31st May 2017 at 12:54pm

Great communication and always there to help and advise.

Michelle- great help and always at the end of the phone/email. Making the process a lot more digestible.

Thank you!! Great service and help

22nd May 2017 at 09:04am

I have to congratulate face2face on their wonderful service when buying my lovely home in Todmorden last Autumn. Nothing was too much trouble and the staff went well out of their way to ensure that everything went smoothly. Special thanks to Michelle Reckless from the Todmorden office. I would certainly recommend this firm. Friendly, helpful, professional and altogether awesome.

16th May 2017 at 15:52pm

Very helpful and professional

8th May 2017 at 17:16pm

I got my first home with face to face. Sam doran in particular made the transaction quick and easy and stress free. Sam gave us advise and made us both feel confident about the full process start to finish. I would be confident in telling anyone about the service sam provided
Thank you xxx

10th April 2017 at 12:43pm

Great service and communication, agent was really polite and friendly and very informative.

9th April 2017 at 10:46am

You respond quickly and keep me up to date with properties coming onto the market.

23rd March 2017 at 22:10pm

You provide a. Customer focused service Are pro active and are trusted

23rd March 2017 at 19:44pm

Staff were at all times professional,caring and helpful in all aspects of communication and facilitation.

Michelle was an absolute star the whole time whilst dealing with me (the Buyer) and my parents. I cannot express how deeply impressed I was by your service via Michelle in the Todmorden office and also the occasional members of staff I dealt with on the phone from the Littleborough office. Everyone was so helpful and kind, a genuine reassurance much needed when feelin in chaos! I would not hesitate to recommend your company to anyone looking for the home of their dreams. Thankyou so much.

23rd March 2017 at 17:44pm

I bought a house to rent out from you and I’ve always had good service, one thing that I always remember is the day after the Boxing Day floods I received and email from you saying my property was fine. I thought this was very thoughtful. Also your charges are so much more reasonable than another estate agent in the area! Buying another property so will be looking to rent it out with yourselves.

The staff in your office are always efficient, frirndly and helpful, returning calls emails promptly. Messages get passed on and queries answered. Some estate agents never get back when you have an enquiry but face to face always do.

23rd March 2017 at 16:15pm

I found staff very helpful and informative especially Sam simony and everyone at face2 face. I would not hesitate to recommending you at all. I was recommended by a friend who you had helped sell her house.

23rd March 2017 at 16:11pm

So far on track to sell with you fingers crossed it completes. Very good service especially communication the most important aspect of the service.

23rd March 2017 at 15:43pm

Efficient, professional, caring, helpful, consistent, keeps you informed & supportive.

We found that our agent went that extra mile to sell our property as we had several difficult hurdles to cross, each one was handled with professionalism, courteous and felt like we were kept in the loop at all times. We would definatley highly recommend face2face to family, friends and anyone else!

23rd March 2017 at 15:26pm

Always polite and professional

23rd March 2017 at 14:18pm

Wonderful staff who can’t help enough . Especially Michelle and Sam ! Would definitely recommend!

21st March 2017 at 18:19pm

A great big THANKS to Sam, at face2face in rochdale for completing the sale of our house, lots of hurdles to get over, but you and the staff got there in the end, highly recommend your company for selling or buying a property, can’t fault the helpful, professional, friendly service you gave us! And “thank you!” For the lovely flowers also x

17th March 2017 at 14:41pm

Just bought my first house through Face2Face, everything was so quick and easy. Jaqui was so much help, always ringing and keeping me updated with what was going on, which i really appreciated as a first time buyer as i didn’t really know what would be happening and when, so she always made sure i understood everything, and really helped to make sure the sale went through as quickly as possible. All the team i spoke to were great, and I wouldn’t hesitate to use them if I ever come to sell my house in the future. Thanks so much!

17th March 2017 at 16:05pm

The gent who carried out the survey was very helpful, friendly and professional. He explained everything clearly and was very attentive.

24th February 2017 at 14:42pm

Michelle was very helpful and always kept me informed. Michelle was very friendly and easy to talk to.

21st February 2017 at 11:18am

First Rate. Friendly helpful staff, good communication nd a clear explanation of my home valuation and selling fee. Thank you so much. If I do sell it will be with your company.

11th February 2017 at 17:17pm

Michelle @ Todmorden branch was very helpful with all that we went through.

Michelle explained the process of sale and buying. Solicitors useless!

8th February 2017 at 21:15pm

Service was excellent. If I needed to know something there was always someone to help.

Sam and the team were extremely helpful and informative.

A very big thank you ?? Sam and team at face to face estate agents. I definitely would recommend you as I was recommended to you by a friend who’s property you also helped her sellthank you all.

28th January 2017 at 11:00am

Polite, friendly and helpful staff with a good knowledge of the area.

A very good first impression from both the office and the valuer.

16th January 2017 at 09:51am

Sam is a very pleasant young man. He is interested in his work and in us.

The continuity of service in that the same person deals with us and is fully aware of our position.

14th January 2017 at 10:51am

We purchased our property recently through Face2Face. Even though they were acting on behalf of the seller the whole team could not do enough to assist us. Absolutely brilliant service. Very professional and very friendly.

10th January 2017 at 14:29pm

Big thank you to Jackie and the team at the Littleborough office for the smooth running of selling our property in Smithybridge. You did a fantastic job and kept everyone on the ball.

Heartily recommended you to anyone thinking of selling a property. 5 star service.

21st  October 2016 at 13:46pm

I used the agents to sell a property I recently renovated. From start to finish the service received was excellent. From the initial meeting I was given useful tips on making the property more saleable to potential buyers. The fees for selling are very reasonable and competitive. I was informed each time they had a viewing booked in and given feedback afterwards. Once securing a buyer Michelle was excellent at co-ordinating the whole process. Michelle would call regularly to update on the progress of the sale and if I called her she would call back if she was not available in the first place.

Michelle and the rest of the team were always happy to help, listened and followed through on what they said they would do in a timely way. I will definitely be using them again and can’t recommend the Todmorden Branch enough.

21st  October 2016 at 23:33pm

Couldn’t possibly thank Jacky enough. She went above and beyond my expectations and made the entire process as stress free and straight forward as possible. Would highly recommend. Thanks Jacky!

7th November 2016 at 21:56pm

I recently bought a house through Face2Face but sold my house through another agency. I didn’t receive any help/support with solicitors or any of the buying/selling from my estate agent but Jacqui was a great help and dealt with things for me that she didn’t need to. If i move house again I will probably use Face2Face as they are very professional and helpful.